What is the judicial structure of consumer disputes in India?
Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes.
- District level courts: They deal with cases involving claims upto t 20 lakh.
- State level courts: They deal with cases involving claims between ? 20 lakh to ? 1 crore.
- National level courts: They deal with cases which are exceeding ? 1 crore.
If a case is dismissed in the district level court, the consumer can also appeal at the state and then at the national level court.