What is the judicial structure of consumer disputes in India?

What is the judicial structure of consumer disputes in India?

Answer:
Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes.

  • District level courts: They deal with cases involving claims upto t 20 lakh.
  • State level courts: They deal with cases involving claims between ? 20 lakh to ? 1 crore.
  • National level courts: They deal with cases which are exceeding ? 1 crore.
    If a case is dismissed in the district level court, the consumer can also appeal at the state and then at the national level court.