How has a three tier quasi-judicial machinery set up for redressal of consumer disputes? Explain

CBSE Class 10 CBSE Class 10 Social Science
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1

Describe the provision made under Consumer Protection Act, 1986 COPRA for redressal of consumer disputes.
OR
How has a three tier quasi-judicial machinery set up for redressal of consumer disputes? Explain.
OR
Analyse the importance of the three-tier judicial machinery under Consumer Protection Act (COPRA), 1986 for redressal of consumer disputes.

2

CONSUMERS have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer, he/she has the right to get compensation depending on the degree of damage.
Under COPRA, a three tier quasi-judicial machinery at the district level, state level and national level was set up for redressal of consumer disputes.

  • The District Level Courts deal with the cases involving claims up to 20 Lakhs.
  • The State Level Courts deal with the cases involving claims between Lakhs and 1 crore.
  • The National Level Court deals with cases involving claims exceeding 1 crore.