Describe any five consumer rights that are ensured by the Consumer Protection Act, 1986.
THE Consumer Protection Act, 1986 ensures the following rights to the consumers :
- Right to choice
- Right to information
- Right to redressal
- Right to representation
- Right to safety
- Right to consumer education
1.Consumers have the right to choose what they want to buy from the market. If you want to buy toothpaste and the shopkeeper says that he can sell the toothpaste and with a tooth brush. If you are not interested in buying the brush, you can complains against the shopkeeper as your right to choice is claimed.
2. RTI ensures its citizens all the information about the functions of government departments.
3. Consumers have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer. He has the right to get compensation depending on the degree of damage.
4. The Act has enabled us as consumers to have the right to represent in the consumer courts.
5. Safety is every one’s right.
6. Consumers must become conscious of their rights which purchasing services. For this all consumers should read the advertisements brought out by the governments.