E-banking means any user with a PC and a browser can get connected to the banks’ website to perform any of the virtual banking functions and avail of any of the banks services. There is no human operator to respond to the needs of the customer. Advantages:
- E-banking provides services 24 hours, 365 days a
year to the customers of the bank.
- Customers can make some of the permitted
transactions from office or house or while travelling via mobile telephone.
- It develops a sense of financial discipline by
recording each and every transaction.
- Greater customer satisfaction by offering unlimited
access to the bank, not limited by the walls of the branch and less risk as well as greater security to the customer as they can avoid travelling with cash.