What are consumer forums? What is their importance?

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#1

What are consumer forums? What is their importance?
Or
Analyse the functions of Consumer Protection Council or Consumer Forum.


#2

The consumer movement in India has led to the formation of various organisations locally known as consumer forums or consumer protection councils.
Following are the importance or functions of consumer forums
(i) They guide consumers on how to file cases in the consumer court.
(ii) On many occasions, they also represent individual consumers in the consumer courts.
(iii) These voluntary organisations also receive financial support from the government for creating awareness among the people.
(iv) It works for the protection of the consumer rights.
(v) It imparts knowledge about consumer rights by writing articles and getting it published in newspaper.