Recently, a Noida based NGO ‘Satkar’ organised a road show in which they are making people aware about the standard marks like FPO, ISI, Hallmark, BIS, etc. Which values of the customers are satisfied by them and which right is exercised by them?
Right to consumer education is exercised by this NGO as it is making people aware about these standard marks as these marks provide quaUty assurance and by this show, the consumer is we informed throughout life. Values which are satisfied by the NGO are:
(i) Consumer awareness and education.
(ii) Improving standard of living, by insisting consumers to use standardised goods.