Rahul Bajaj purchased a car for Rs 18 lakh from an Automobile Company. Later on, he found defects in its engine. Suggest to him the appropriate authority, where he could file a complaint under Consumer Protection Act.
He can appeal before the District Forum as in this, such complaints can be filed whose claim is less than Rs 20 lakh. On receiving the complaint, the District Forum shall refer the complaint to the opposite party.
After being satisfied with the genuineness of complainant, it passes orders such as remove the defects in goods, return the price paid or pay compensation, etc.