Organisations often articulate a set of values that aim to guide staff on ‘the way things are done around here. A manager is expected to conduct ethical decisions as he is the trustee of various social groups. Sometimes companies provide managers with ‘ethical tests’ to help them to make decisions in line with those values.
For example; producing a quality product is the work of a manager. To check this decision a manager can develop a questionnaire to get the views of consumers.