In democracy, people have the right to choose their rulers and people have control over the rulers. In democracy, citizens have the right and the means to examine the process of decision-making. They have the right to participate in decision-making which affects them all.
This factor is often missing from a non-democratic government. Thus, the most basic outcome of democracy is that, it produces a government that is accountable to the needs of citizens. And also, democracy is responsive to the needs and expectations of the citizens.
For example, in democracy, the government is taking more time to take a decision about any subject to protect the interest of the citizens.