Consumer Protection Councils or Consumer Forums help consumers in the following ways
(i) They guide consumers on how to file cases in the Consumer Court. On many occasions, they also represent individual consumers in the Consumer Courts.
(ii) If any businessman resorting to unfair means is reported to the Council at the District Level, he shall be taken to task by the concerned council.
(iii) They create awareness among the people by conducting consumer melas, conferences, meetings, etc for which they are funded by the government.