Define KPO. Mention the type of outsourcing activities involved in it

cbse
emerging-business

#1

KPO refers to obtaining high-end knowledge work from outside to be performed on contract basis to run the business successfully and in a cost effective manner.
The following types of activities are dealt in KPO :

  1. Investment research services (equity, fixed income securities, etc.)
  2. Business research services (innovations, new methods of packaging, new technologies, etc.)