Critically examine the progress of Consumer Movement in India

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#1

The number of consumer groups in India is about 700, but only about 20-25 are recognised by the government. Although, the activities of the groups have increased substantially in recent years, the redressal process is still expensive and time consuming.
The existing laws are not as effective as far as compensation for defective products is concerned. Even after more than 25 years of the enacting of the Consumer Protection Act (COPRA), a large section of consumers are unaware of their rights.
Rules and regulations applicable to the marketplace are often not followed. The Consumer Movement can become more effective only when consumers are made aware of their rights and their role in getting justice.