‘Choice put ltd’ is engaged in e-business. Orders from customers are received through a website created by company. The customers have to make advance payment for the goods ordered. The company often adopts the following business practice:
- Goods of inferior quality are supplied.
- Goods are not supplied on time or not supplied at all.
3.Complaints made by the customeis are not heard and if heard not redressed at all.
Identify the values ignored by the company and their effects.